| We pride ourselves on customer service. Here's what some of
our customers have to say about us … |
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"We needed to migrate our servers from
Windows 2000 to Windows 2003 without any disruption or downtime.
Not an easy task when you consider we have over 150 users. Andy
Procter, IT Consultant at A & N, guided us through the complexities
of a swing migration. The project was a success on every level;
on time, on budget & done without any systems downtime. I would
recommend A & N to any business looking for assistance with
their servers or network."
Andy Stansfield, IT Support Analyst, Plumbs Ltd |
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Testimonial 2 - Harold Sharp Chartered Accountants & Business
Advisers -
www.haroldsharp.co.uk |
"Harold Sharp Chartered Accountants & Business Advisers
has earned a reputation as one of the Northwest's leading independent
accountancy firms. Today, the practice has six partners & 45
staff working with its clients, & 1000 clients across all industries.
The firm adopts a forward thinking approach to working with its
clients, & this outlook extends to an emphasis on delivering
exceptional levels of service & advice that help its' clients
to make confident decisions which ultimately help them to grow their
personal & business assets.
The firm's proactive programme of client communication is central
to its' client service commitment, delivering relevant & valuable
news, stories, offers & general advice targeted to an extensive
client base. This client base is managed via the firm's CRM systems,
based on Act for Windows software. The system was designed &
implemented by A & N Systems in early 2007 & incremental
enhancements have also been made by A & N.
I joined the late 2006, & realised immediately we needed
help to develop a CRM system. Andy Procter understood our goals
& translated them into a system that I could without extensive
training or IT knowledge. Today, I have aeasy-t-use system that
is customised for our business development purposes, yet offers
me the flexibility to make further enhancements to our business
changes. I rely totally on A & N for their expertise in Act
for Windows & I would highly recommend them to anyone who needs
advice & support in using Act for Windows."
Caroline Hamer, Marketing & Business Development
Manager for Harold Sharp |
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"True Bearing Ltd approached Andy Procter of A &
N Business Computer Systems Ltd to review our computer requirements
in January of 2009. We found that he established our requirements
quickly, whilst taking into account our current position & budgetary
restrictions.
The recommendations made by Andy covered our position at the
current time, as well as his improvements that we are hoping to
make in the future. His recommendations were made clearly in written
format, which he delivered at an agreed meeting with ourselves.
On engaging the services of A & N, remedial action required
was taken quickly & with little disruption to the business. The
visits made to our offices were made on agreed dates, punctually
& the work was completed within agreed timescales.
We have always found Andy & his staff to act quickly &
efficiently when we have any computer issues, dealing with them
immediately & remotely wherever possible. All members of his team
act in a professional manner at all times. I would not hesitate
to recommend A & N Business Computer Systems Ltd."
Michelle O'Neill LLB (Hons), Office Manager, True Bearing
Ltd |
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Testimonial 4 - Blackhurst Swainson Goodier Solicitors - www.bsg-law.co.uk |
"Based in Lancaster & Preston, Blackhurst, Swainson
Goodier (BSG) are a long established legal practice with over 40
staff. Like all modern legal firms, re rely heavily on our IT. Fast
/ reliable support & maintenance of our computer systems is
essential. A & N Business Computers Ltd are our IT support company
& we are very happy with the service they provided. On the odd
occasion that we have problems, A & N resolve them quickly,
efficiently & professionally. We would have no hesitation in
recommending their services."
Christine Hill, Blackhurst Swainson Goodier |
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| "A & N have provided us with a friendly local service
since day one, we are very happy with their level of service &
rapid response to our system critical IT glitches.
A & N have guided us through a difficult migration from
a limited NT environment through to a thriving Windows 2003 server
network structure with very little disruption of service. Their
local service allows them to have an effective level of response
for the urgency level of our problems.
Our migration from old to new servers has included upgrading
Exchange & making use of terminal services so that our staff
can work from any desk/PC when in the office & work from home.
In addition to their hands-on practical expertise, A & N have
helped us devise & implement a comprehensive IT strategy; since
getting A & N involved, we've been able to do so much more with
our IT.
On a day-to-day level, our servers run fast & are very reliable;
maintenance/support is provided by A & N. On the rare occasions
that we do have a problem they are able to securely access our systems
from their offices/helpdesk & if we need an engineer on-site,
our maintenance contract means we get same/next day support at our
premises.
In addition to helping us with our servers, A & N have implemented
a number of remote working solutions for us including Outlook Web
Access from laptops with GPRS. This enables staff to securely use
MS Exchange when they are on the road.
Thanks in part to A & N Business Computer Systems, we have
robust, secure, reliable & dependable IT."
Sam Collinson, Technical Director, Collinson Plc
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| "A & N have been helping us with our IT since the
mid nineties. Over the years thay have supplied us with; networking,
servers, PC's, broadband products, printers & software. As our
business has grown, A & N have always managed to help us implement
the right IT.
In addition to providing next day cover on all our on-site equipment,
A & N manage our network from their helpdesk ensuring that our
antivirus is up-to-date, checking our backups & managing our Windows
updates.
More recently we have needed home-working. Taking work home
on laptops & disks was becoming difficult - we needed a much better
solution. A & N devised & implemented a "proper"
home-working solution for us. Our home-workers can now "remote
desktop" to their office PC's & work as if they were sat
in the office. This is done entirely securely using broadband/internet
technologies."
Steve Casson, Managing Director, ECM Ltd |
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Testimonial 7 - Farnsworth Morgan Bakhat Solicitors |
| "Apart from which legal software to use, we didn't know
what we needed. We were delighted when in 2003 we were introduced
to A & N. From day one, they gave us exactly what we had hoped
for; honest & fair IT systems advice.
Based around Microsoft Small Business Server, A & N installed/implemented
our IT systems platform. We are very happy with our IT. We very
rarely have any problems & on the odd occasion that something
has gone wrong, A & N Business Computer Systems have fixed it
straight away."
Aftab Bakhat (Partner) Farnsworth Morgan Bakhat Solicitors |
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Testimonial 8 - John Waterworth (Manager) Alan Gordon Engineering
Co Ltd - www.alangordoneng.co.uk |
| "The most important part of our IT system is our Oracle
database manufacturing information system which runs on a Windows
server. We need to have complete confidence that whoever looks after
our IT, can ensure that these systems are kept "up & running"
at all times. On each & every occasion that we have needed their
technical support A & N Business Computer Systems have delivered
excellent service."
John Waterworth, Manager, Alan Gordon Engineering Co
Ltd |
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